IT companies are like NFL or NBA referees - you don't typically hear about them unless people are unhappy.  Here, I hardly ever think about IntegraMSP and that's a very good feeling to have.  Our focus gets to remain on our business.

The single biggest benefit for Dry Law having IntegraMSP take over our IT is accessibility.  Inevitably, things will go down with networks or computers, but I've always had the confidence that we'll be up and running with minimal downtime.  I can't recall ever having to wait more than 10 minutes for a call back.  This is also an IT company that informs us about nationwide outages in real time, as opposed to us panicking and having to figure out what is going on.

Ryan Dry Ryan Dry Partner at Dry Law PLLC
Outside General Counsel for CMGIA, Inc

IntegraMSP's backups actually saved our company from a nasty ransomware event about a year ago.

However, all our backups were rock solid and current thanks to IntegraMSP. We were back to normal business operations within 10 days because of this. We could have likely gone quicker but were very thorough with the restore processes. Without the backups we would have been paying the ransom. We had just signed on with IntegraMSP and had those installed and backing up just days before the ransomware incident occurred. Had IntegraMSP not been so diligent with getting the devices installed and the backups running, our end result would have been much worse.

Partnership is key. These guys are here to work with me. My experience with other firms is that the have a stand-offish approach. With IntegraMSP I am part of the solution and they are there to help me resolve a problem rather than being an unknown tech support that I call and hope the issue gets fixed.

You should feel confident that they back up their reputation with technical acumen and the latest security tools. Proactive and diligence are two words that define this company. They are the pillars that the keys to success in this space.

Mike Gomez, CISSP Mike Gomez, CISSP Director, IT Infrastructure & Security
Sagent (co-managed client)

NO DOWN TIME. IntegraMSP's proactive approach has kept us from experiencing downtime by avoiding problems and issues before they even become apparent to us.

If we do see an issue with network wide or at an individual's station, we report it and it gets immediate attention. Our issues get addressed immediately each and every time by knowledgeable and polite professionals. IntegraMSP is different than other IT firms because I know who is handling my issue tickets and I know when the issues have been resolved.

You will not regret going with IntegraMSP. Dan and Jennifer may be the face of the company, but all of their team is just as professional. The support that we get from any of the team members is always quick and correct.  They are respectful and courteous even when the issue turns out to be user related. They also teach us to be better users with their occasional email quizzes.

Linda Weir Linda Weir Office Administrator
Crestline Auto Transport

If you are looking for a personal experience along with professionalism and expertise, IntegraMSP should be at the top of your list!

The last company I worked with had an internal “IT Guy”. The issues were rarely taken care of upon the first request, and usually required several follow-up ‘requests for assistance’ to get resolved... some were never completed correctly. There was zero follow-up to ensure problems were corrected.

IntegraMSP gives us peace of mind when it comes to the internet and computer system security for Shrum Industrial. Having a single trusted company able to handle the complete project from start up to maintenance cannot be overstated.

Carmen Shrum Carmen Shrum CEO
Shrum Industrial